Privacy Policy

Our contact details

Name: Sandown Carnival

Address: Data Protection Officer, Sandown Carnival, 77a High Street, Sandown, Isle of Wight, PO36 8AD

You can also contact us with any queries using the contact form available on the contact page.

What type of information we have

We currently collect and process the following information:

  • Information provided voluntarily by you - for example: information on registration forms and contact forms

  • Information we are required to obtain and retain - for example: proof of public liability insurance when you attend one of our events as a participant/stallholder

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

  • This information may also include details about your use of this website, including:

    • Clicks

    • Internal links

    • Pages visited

    • Scrolling

    • Searches

    • Timestamps

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To reply to enquiries you send us, e.g. via a contact form

  • To enable us to send you a email newsletter/mailing list

  • To comply with legal obligations and/or licencing requirements and/or conditions

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Using cookies

  • Data provided by your browser

  • Data available from your IP address

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us in writing.

(b) We have a legitimate interest.

(c) We are legally required to.

What we do with the information we have

We use the information that you have given us to learn about site traffic and activity, prevent fraudulent activity, reply to any queries you send us, to meet our legal and licencing obligations and provide the features available on our website.

 We may share this information with the following organisations and businesses for the defined purposes:

  • Squarespace Analytics

o   This service collects personal data to power our site analytics, including:

§  Information about your browser, network, and device

§  Web pages you visited prior to coming to this website

§  Your IP address

o   This information may also include details about your use of this website, including:

§  Clicks

§  Internal links

§  Pages visited

§  Scrolling

§  Searches

§  Timestamps

o   We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

  • Squarespace Cookies

o   This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

  • Squarespace Hosting

    • This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

      • Information about your browser, network and device

      • Web pages you visited prior to coming to this website

      • Your IP address

    • Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form.

  • Google reCAPTCHA

    • This website uses Google reCAPTCHA to increase security and prevent bots from submitting forms or performing other actions. This integration may or may not be visible to you.

    • For the full details of data collected, view the Google privacy policy linked below, however this includes:

      • Screen size and resolution, date, language, browser plug-ins, and all Javascript objects

      • IP address

      • CSS information from the page you are on

      • A count of mouse and touch events

    • Google reCAPTCHA needs this data to provide the service covered above.

    • By using this site, you are also agreeing to be bound by the Google Privacy Policy and Google Terms of Service.

  • Isle of Wight Council

    • We may be required to share information you provide to the Isle of Wight Council, either for legal or licencing requirements/obligations. For example, if you apply for a trader pitch at one of our events, we are required to provide your details, public liability insurance certificate and other information to the council in order to allow them to process and grant a market licence.

    • The Isle of Wight Council Privacy Policy applies to this shared data

How we store your information

Your information is securely stored and can only be accessed by approved persons.

We keep most information you provide for up to 4 years. We keep other information that we are legally required to keep for a period of up to 6 years. We will then dispose your information by deleting it securely from our systems and destroying any physical copies.

For information on how long data is retained by third parties, see the relevant section and the corresponding privacy policy above.

Your data protection rights

  • Under data protection law, you have rights including:

o   Your right of access - You have the right to ask us for copies of your personal information.

o   Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

o   Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

o   Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.

o   Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

o   Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

o   You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us in writing (Data Protection Officer, Sandown Carnival, 77a High Street, Sandown, Isle of Wight, United Kingdom, PO36 8AD) if you wish to make a request. Please ensure to include enough information to allow us to identify the data your request is about, e.g. your name and email address. Please also provide a physical address for us to acknowledge and respond to your request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

ICO helpline number: 0303 123 1113